Terms of service
Scoutfy is hiring software operated by Katsiaryna Andryianava, a sole trader (autónoma) registered in Spain ("we", "us"). These terms are an agreement between us and the company whose workspace you use ("the customer") — by creating a Scoutfy account or using a workspace you accept them on your company's behalf and confirm you have authority to do so. The service is offered to businesses only, not to consumers. Candidates applying to jobs or tracking applications don't need an account and aren't bound by these terms; the privacy policy covers how their data is handled.
Effective 25 July 2026.
The service
Scoutfy lets your company post jobs, collect applications, and review candidates with the help of an automated reading of each application. Access is by subscription — plans, prices, and limits are listed at /pricing. We may improve or change features over time; we won't materially reduce the core service mid-subscription without notice.
Accounts
Sign-in is passwordless: access is granted through links emailed to each user. The customer is responsible for keeping control of those email accounts, for everything done in its workspace by its team, and for deactivating departed members promptly. Seats are limited by plan. We are not liable for access resulting from the customer's failure to secure its own email accounts.
Your data — and your responsibilities for it
The customer owns its workspace data — jobs, applications, candidate data, comments, and scorecards. We process candidate data on the customer's behalf as its data processor, as described in the privacy policy (including its subprocessor list), use workspace data only to provide and support the service, and never sell it or use it to train AI models.
As the data controller, the customer — not us — is responsible for the lawfulness of its recruitment: having the right to any data it brings in (for example when adding a candidate manually), giving candidates any notices required where it hires, setting and honoring retention periods, and answering candidates' data-rights requests. We act on the customer's documented instructions and assist where the law requires a processor to assist.
The AI assists — you decide
The automated review produces suggestions: categories, scores, and explanations. It never rejects, filters, or hides anyone. AI output can be incomplete or wrong — it is provided for information only, and the customer must verify it before relying on it.
The customer agrees that a person makes every hiring decision and that AI output is never the sole basis for rejecting a candidate. The customer uses the automated review as the deployer of an AI system: all employment-law duties stay with the customer as the employer — including equal-treatment and anti-discrimination rules, and any obligations that apply to using automated tools in hiring where it operates (such as deployer duties under the EU AI Act, or local notice and audit rules like New York City's Local Law 144). We are not responsible for the customer's hiring decisions or their consequences.
Acceptable use
Don't use Scoutfy to break the law; don't post fake or misleading jobs; don't upload data you have no right to use; don't probe, overload, or work around the service's security or plan limits; don't resell access.
Suspension. We may suspend individual users, individual job posts, or an entire company workspace that violates these terms — including fake or misleading job posts, scams or other fraud, abuse of candidates or of the service, or unlawful activity. Suspension takes the affected job pages offline, pauses applications, and can lock the workspace, its API access, and its webhooks; no data is deleted by a suspension. We act reversibly wherever possible and immediately where security or the law requires, and we may remove content outright where it is plainly abusive. If you believe a suspension is mistaken, contact support and we'll review it.
Billing
Subscriptions are billed through Stripe, monthly or annually, and renew automatically. Prices exclude any applicable taxes, which are the customer's responsibility. Each plan's seat and monthly-application limits apply. If a subscription lapses, the workspace becomes read-only — nothing is deleted. You can cancel any time from the billing portal, effective at the end of the paid period; partial periods aren't refunded. Price changes are announced by email at least 30 days before they take effect.
No warranties
The service is provided "as is" and "as available". To the maximum extent the law allows, we make no warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, error-free, or secure. We depend on third parties (hosting, payment processing, AI processing, email delivery) whose failures are outside our control. Nothing in the service — including AI output — is legal, compliance, or professional advice. Support is by email, with no guaranteed response time.
Liability
To the maximum extent the law allows: we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data (keep your own exports of anything you cannot afford to lose); and our total liability for all claims together is capped at the fees the customer paid us in the twelve months before the first claim. These limits apply whatever the legal theory — contract, tort, or otherwise — and even if we were advised the damage was possible.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law — including liability for fraud or willful misconduct, or for death or personal injury caused by negligence.
Indemnity
The customer will defend and indemnify us against third-party claims — including claims by candidates or regulators — arising from the customer's hiring decisions, its job posts, data it uploaded without the right to use, or its breach of these terms or of the law. This doesn't apply to the extent a claim results from our own breach of these terms.
Ending the agreement
The customer can stop using Scoutfy at any time; on request we export or delete the workspace's data. We may terminate for material breach of these terms that isn't fixed after notice, or suspend for abuse or non-payment (read-only first for non-payment). Sections that by their nature should survive — data responsibilities, liability limits, indemnity, governing law — survive termination.
Changes
Material changes to these terms are emailed to customer admins at least 30 days before they apply; continuing to use the service after that is acceptance. If you don't agree, cancel before the changes take effect.
General
Neither party is liable for delay or failure caused by events beyond its reasonable control (force majeure) — except payment obligations. If a clause of these terms is unenforceable, the rest stays in force and the clause is enforced to the maximum extent permitted. Not enforcing a clause once is not a waiver. The customer may not assign this agreement without our consent; we may assign it to a successor of the business. These terms and the privacy policy are the entire agreement about the service.
Governing law
These terms are governed by Spanish law, and disputes go to the courts of Spain — without prejudice to any mandatory protections that apply to the customer in its own jurisdiction.
Draft pending legal review — these terms describe the product accurately but have not yet been reviewed by a lawyer.